ZS Robotics (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect and, where necessary, disclose your personal information when you visit or use the ZS Robotics website and related services.

We process personal information only as permitted by applicable laws and regulations and rely on an appropriate legal basis for each processing activity where required by applicable law. Please read this Privacy Policy carefully before using this website or providing us with your personal information.

1. Information We Collect

When you contact us through this website, request a demo, request a plan, download materials, participate in an event, or submit another online form, we may collect information that you voluntarily provide, such as your name, business email address, company name, phone number, job title, industry, and your requests, messages or other information you submit.

We collect and use such information only to the extent necessary to provide the relevant service, respond to your request, or fulfill another clearly stated purpose.

When you visit our website, we may automatically collect certain technical and usage information, such as your IP address, browser type, device information, access time, pages visited and information about how you use the website.

2. How We Use Personal Information

We may use the information we collect to provide products, services and related support; respond to your inquiries and requests; process demo requests, solution consultations, material downloads and other service requests; communicate with you regarding our products, services, projects or business cooperation; improve our website, products and services; maintain security and proper operation; comply with applicable laws and regulations; and, where required, with your consent, authorization or another appropriate legal basis, provide relevant marketing, event or other commercial information.

3. Storage of Personal Information

We take appropriate technical and organizational measures to securely store personal information. The location, method and retention period depend on the nature of the information, processing purposes, service requirements and applicable laws and regulations.

When personal information is no longer necessary for the relevant purposes and retention is not otherwise required by law, we will delete, anonymize or otherwise appropriately handle it in accordance with applicable laws and regulations.

4. Information Security

We implement reasonable and appropriate technical and organizational measures to protect personal information against loss, unauthorized access, use, disclosure, alteration or destruction. Depending on the services and technical environment, such measures may include access controls, encryption, log management, backups and other security measures.

Although we take reasonable measures to protect your personal information, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

5. Sharing and Disclosure of Personal Information

We do not disclose your personal information to third parties except with your consent or authorization; where processing by service providers, contractors or business partners is necessary to provide products or services; where required by applicable laws, regulations, courts or governmental authorities; where necessary to protect legitimate rights, property or security; or in connection with a merger, acquisition, asset transfer or similar corporate transaction.

Where third parties process personal information on our behalf, we will take appropriate measures and require them to process and protect the information for the agreed purposes.

6. International Data Transfers

Where transfers of personal information between countries or regions are necessary for business operations, service delivery, technical support or other lawful purposes, we will implement appropriate safeguards in accordance with applicable laws and regulations and, where required, provide notice, obtain consent or complete other required procedures.

7. Your Rights

Depending on applicable laws and regulations, you may have rights regarding your personal information, including access, obtaining a copy, correction, deletion, restriction of processing, withdrawal of consent, or other applicable rights. Privacy laws vary by country and region, so the rights available to you and the procedures for exercising them may depend on your location.

If you wish to exercise your rights or have questions about our processing of personal information, please contact us using the contact information below. We will handle your request and respond within the period required by applicable law.

8. Protection of Minors

This website and related services are primarily intended for businesses and adults. We do not knowingly collect personal information from minors below the age permitted under applicable law. If you believe that a minor has provided personal information to us, please contact us and we will take appropriate measures to the extent permitted by applicable law.

9. Cookies and Similar Technologies

This website may use cookies and similar technologies to enable website functionality, improve user experience, analyze website usage and support relevant features. You can manage or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services or applicable laws and regulations. Where material changes are made, we will provide notice through the website, an updated version of this Privacy Policy or other appropriate means, and indicate the applicable update or effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our processing of your personal information, please contact us: 

Company: ZS Robotics; 

Address: Shanghai, Minhang District, Wanghui Road, Lane 260, Building 3, 7F; 

Email: marketing@zsrobotics.com.